Why motivation matters, the main content and process theories (Taylor, Maslow, Herzberg, Mayo, McClelland, Vroom), and financial and non-financial motivators.
Why motivation matters
Motivation is the internal drive to achieve a goal. A motivated workforce is more productive, produces higher quality, has lower absenteeism and labour turnover, and offers better customer service — all of which support business objectives.
Viewing only
This content is free to read on superexams.com and cannot be printed or downloaded.
Read the full note — free
Create a free account to read this note in full. Every free account gets 2 complete revision notes — no card needed.