Computer systems, input, processing, output, and types of computer and peripheral.
System and application software, the role of the operating system, and user interfaces.
Storage media, capacity and selection, and backup strategies.
The difference between data and information, data quality, and validation and verification.
Database structure, fields and records, keys, and queries and reports.
Cells, formulae and functions, charts, and modelling with spreadsheets.
Creating documents, formatting and templates, and mail merge and graphics.
Network types and hardware, the internet and the web, and connection methods.
Online services, communication tools, and the cloud.
Online threats, staying safe online, and protecting systems and data.
Data protection principles, copyright and computer misuse, and health and safety.
The impact of ICT on work, life and the environment, and the digital divide.
Wired and wireless connections, bandwidth and speed, protocols, and how data moves around a network.
Presentation and graphics software, e-commerce and online payments, and online communities and social media.