Organisational structure, recruitment, motivation theories and leadership styles.
People are a business's most important resource. HR manages how they are organised and motivated.
Organisational structure
- Hierarchy: the levels of management. Chain of command: the line of authority. Span of control: how many staff report to one manager.
- Tall structures have many levels (narrow span); flat structures have few (wide span). Delayering removes levels to cut costs and speed decisions.
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