Organisational Structure & Leadership

Organisational structure

Shown by an organisation chart. Key terms:

Hierarchy — levels of management.
Span of control — the number of people a manager directly oversees.
Chain of command — the line of authority from top to bottom.
Delegation — passing authority down.

Tall structures have many layers and narrow spans (close control, slow communication); flat structures have few layers and wide spans (faster communication, more delegation).