Why businesses exist, the role of the entrepreneur, risk and reward, and business objectives.
The Purpose of Business Activity
Every business exists to satisfy people's needs and wants. A need is something essential for survival, such as food, water, shelter and clothing. A want is something that makes life more comfortable or enjoyable but is not essential, such as a holiday, a games console or a designer handbag. Because human wants are unlimited but resources are scarce, businesses compete to produce the goods and services that customers value most.
Businesses combine resources — often called the factors of production (land, labour, capital and enterprise) — to produce goods (physical products like trainers) and services (intangible activities like a haircut or insurance).
Key terms
Need — a good or service essential for survival (food, shelter).
Want — a good or service that is desirable but not essential.
Goods — physical, tangible products.
Services — intangible activities provided to customers.
Adding Value
A successful business does more than just buy materials and sell them again. It adds value. Adding value means increasing the worth of resources by changing or improving them, so that the selling price is higher than the cost of the inputs (raw materials, components and other bought-in costs).
For example, a sandwich shop buys bread, cheese and salad for £0.80 per sandwich and sells the finished sandwich for £3.00. The £2.20 difference is the value added by preparing, presenting and selling a convenient product.
Businesses can add value in several ways:
Exam tip
When asked to calculate value added, only subtract the bought-in materials and components — not wages, rent or other running costs. Those are paid out of the value added, not used to find it.
Enterprise and the Entrepreneur
Enterprise is the willingness and ability to take a risk to start and run a business. The person who shows enterprise is called an entrepreneur. An entrepreneur spots a business opportunity, brings together the other factors of production and takes the financial risk in the hope of making a profit.
Key terms
Enterprise — taking a risk to set up and run a business in pursuit of profit.
Entrepreneur — an individual who takes the risk of starting and operating a business.
Characteristics of a successful entrepreneur often include:
The roles of an entrepreneur usually include organising resources (combining land, labour and capital), making business decisions and taking the risk of possible failure.
Why People Start Businesses
People become entrepreneurs for both financial and personal reasons:
Risks and Rewards of Starting a Business
Starting a business is exciting but uncertain. Entrepreneurs weigh up the possible rewards against the possible risks.
| Rewards | Risks |
|---|---|
| Profit and the chance of high income | Business failure and loss of money invested |
| Independence — being your own boss | Long, unpredictable working hours |
| Job satisfaction and pride | Stress and pressure of responsibility |
| Building something of your own | No guaranteed/regular wage |
| Flexible lifestyle | Personal financial risk (e.g. losing savings) |
Real world
When James Dyson developed his bagless vacuum cleaner, he built more than 5,000 prototypes over several years before launching a successful product. He took a large personal and financial risk, but the reward was a global business. His story shows how risk-taking, determination and innovation can eventually pay off — though many entrepreneurs who take similar risks do not succeed.
Business Aims and Objectives
A business aim is a long-term goal that the business wants to achieve. A business objective is a specific, measurable target that helps the business reach its aim. Setting clear objectives helps a firm plan, motivate staff and measure success.
Common business objectives include:
Key terms
Aim — a long-term goal a business hopes to achieve.
Objective — a specific, measurable target set to help meet an aim.
Market share — one firm's sales as a percentage of total market sales.
New vs Established Businesses
Objectives often differ depending on how long a business has been trading.
| New / small business | Established / larger business |
|---|---|
| Survival is the priority | Survival is usually secure |
| Building a customer base | Growth and increasing market share |
| Earning enough to cover costs | Maximising profit for owners/shareholders |
| Getting the owner's name known | Protecting brand and reputation |
A new business often focuses on survival because it has few customers, limited cash and strong competition. Once it is established and financially secure, it can aim higher — for example chasing profit, growth or a larger market share.
How Objectives Change Over Time
Objectives are not fixed; they change as a business and its environment change. For example:
- A start-up aims to survive its first year.
- Once profitable, it shifts to growth — opening a second branch.
- As it grows, it targets a larger market share to compete with rivals.
- A mature, successful business may add social and ethical objectives, such as cutting waste or supporting its local community.
Objectives may also change because of outside factors, such as a recession (back to survival), new competition, a change in customer tastes, or new laws.
Exam tip
If a question asks how objectives "might change over time", link the change to a reason. Don't just list objectives — explain why a business moves from survival to growth (e.g. "because it now has a loyal customer base and steady cash flow"). This earns the higher analysis marks.
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