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★ Help centre

How can we help?

Answers to the questions students and teachers ask us most.

Getting started Assignments & marking Plans & billing AI tutor For teachers

Getting started

How do students and teachers get access?+
Your school or class gets a join code. Students and teachers enter it once and they are in. Nothing for IT to install.
Can teachers use their own papers and mark schemes?+
Yes. Teachers upload and assign their own questions and mark schemes, and the AI marks written answers against them.
What does it cost?+
Schools and tutoring institutes pay a simple per-student rate, invoiced yearly after a free two-month pilot. Book a call and we’ll tailor a quote. See Pricing.

Assignments & marking

How does the AI marking work?+
A student writes or types their answer and the AI marks it against the mark scheme, for method and accuracy, explaining where each mark was won or lost. Teachers stay in control and can override any mark.
Can teachers set homework and deadlines?+
Yes. Assign work to a class with a due date and an optional mock timer; reminders go out automatically and overdue work is flagged.

Plans & billing

How does pricing work?+
A simple per-student rate for schools and tutoring institutes, invoiced yearly after a free two-month pilot. The whole platform is included; book a call for a quote.
Can we cancel anytime?+
Yes. There is no lock-in. Tell us before your yearly renewal and you keep access to the end of the period you have paid for.
Do you offer refunds?+
If something's gone wrong, contact us within 14 days and we'll sort it out. See our Refund policy for details.
What payment methods do you accept?+
All major cards via Stripe, plus Apple Pay and Google Pay where available. Schools can be invoiced. We never see or store your full card details.

AI tutor

What can the AI tutor do?+
It can explain any question step by step, give a hint before the full answer, mark an answer against the mark scheme, and suggest what to revise next.
Will it just give students the answers in an exam?+
No. The tutor is study-focused and offers hints first. It won't help anyone cheat in a live exam, and it stays on the subject.
Is AI marking included?+
Yes. Every student on a teacher or school plan gets unlimited AI marking. The AI can make mistakes, so teachers always have the final say.

For teachers

What do teachers get?+
Full class tools: assign work to classes, AI marking, track progress, and view gradebooks, analytics and reports. Every student gets full access too.
How do students join my class?+
Each class has a join code, share it (or invite by email) and students are added automatically.

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