Hardware and software, system and application software, operating systems, types of computer, analogue vs digital data, and emerging technologies.
Manual and direct data-entry input devices, sensors, output devices including monitors, printers and actuators, and choosing the right device.
Primary and secondary storage, magnetic, optical and solid-state media, their uses, capacities and file sizes.
LANs, WLANs and WANs, network hardware, the internet and intranet, IP and MAC addresses, and methods of communication.
Security threats including malware, phishing and hacking, and methods of protection such as firewalls, encryption, authentication and backups.
How ICT affects employment, leisure and society, the digital divide, microprocessor-controlled devices, and health and safety risks at the computer.
How ICT is applied in banking, retail, medicine, libraries, expert systems, booking systems and recognition systems.
Analysis, design, development and testing, implementation, documentation and evaluation of a new computer system.
Keeping personal data safe online, e-safety when using email, social media and games, and the principles of data protection legislation.
Email features and etiquette, the constraints on email use, and creating, sharing and collaborating on online documents.
Managing files and file formats, and producing well-formatted documents with word-processing and desktop-publishing tools.
Spreadsheet models, formulae and functions, database tables, fields, queries and reports, and effective presentations.